Understanding Invoice Statuses on Tabs

Last updated: June 23, 2026

Overview

Invoice status in Tabs shows where an invoice is in its lifecycle, from creation through payment, completion, or cancellation.

In addition to indicating the invoice's current state, each status determines what actions can be taken on the invoice and whether there may be billing or revenue implications.


Invoice Statuses

Draft

The invoice has been created but has not yet been sent to the customer.

Typical use case: Reviewing or editing an invoice before delivery.


Scheduled

The invoice is scheduled to be sent on a future date.

Invoices are automatically sent at 9:00 AM ET on the scheduled send date.

Important: Scheduled invoices must be unscheduled before they can be edited, deleted, or otherwise modified.


Sent

The invoice has been delivered to the customer and is awaiting payment.

Once an invoice has been sent, it is considered part of the merchant's billing records.

Important: To make changes to a sent invoice, first revert the invoice back to Draft.


Overdue

The invoice is past its due date and remains unpaid.

An overdue invoice continues to be collectible and remains visible to the customer until payment is received or the invoice is voided.

Important: To make changes to an overdue invoice, first revert the invoice back to Draft.


Pending

The customer has initiated payment, but the funds have not yet been received.

For example, a payment may be marked as Pending while an ACH transfer is processing.


Paid

Payment has been successfully received for the invoice.

The invoice has been paid, but payment processing and reconciliation activities may still be occurring in the background.


Done

The payment has been fully processed and reconciled, including any applicable bank or card fees.

This represents the final completed state for a successfully paid invoice.


Void

The invoice has been canceled and is no longer collectible.

Voiding an invoice preserves the invoice record for historical and reporting purposes while indicating that payment is no longer expected.


Sent Off Tabs

Used for legacy invoices that were issued outside of Tabs before the merchant joined the platform.

These invoices are maintained for historical visibility and reporting purposes.


Status Actions & Financial Implications

Status

Can Be Edited?

Can Be Deleted?

Financial Considerations

Draft

Yes

Yes

No billing or revenue impact.

Scheduled

Yes*

Yes*

No billing or revenue impact. Must be unscheduled first.

Sent

No**

No

May already be included in downstream billing or revenue workflows.

Overdue

No**

No

May already be included in downstream billing or revenue workflows.

Pending

No

No

Payment is in transit.

Paid

No

No

Payment has been received.

Done

No

No

Payment processing and reconciliation are complete.

Void

No

No

Invoice is no longer collectible.

Sent Off Tabs

No

No

Historical invoice maintained for reference.

* Scheduled invoices must first be unscheduled.

** Sent and Overdue invoices must first be reverted to Draft.


Updating an Existing Invoice

The process for updating an invoice depends on its current status:

Draft Invoices

Draft invoices can be edited directly.

Scheduled Invoices

  • Unschedule the invoice.

  • Make the required changes.

  • Re-schedule the invoice if needed.

Sent or Overdue Invoices

  • Revert the invoice back to Draft.

  • Make the required changes.

  • Re-send or re-schedule the invoice.

Pending Invoices

  • Move out of Pending

  • Then revert to Draft


Delete vs. Void

Both Delete and Void remove an invoice from active collections, but they serve different purposes.

Delete

Use Delete when:

  • The invoice was created in error.

  • The invoice has not been sent to the customer.

  • The invoice should be completely removed.

Void

Use Void when:

  • The invoice should no longer be collected.

  • The invoice should remain part of the historical record.

  • The invoice was previously sent and needs to be canceled.

Examples

Scenario

Recommended Action

Invoice created by mistake and never sent

Delete

Incorrect invoice was sent to a customer

Void

Invoice is no longer collectible

Void

Draft invoice should be removed entirely

Delete


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