How frequently are invoice reminders sent out?

Last updated: December 31, 2024

Invoice Reminders 

Invoice reminders are sent out depending on a merchants reminder settings. Each reminder can be previewed and toggled on/off on reminder settings. Reminders are sent on their respective date at 9 AM Eastern Time.

Tabs currently offers the ability to send reminders on the following dates:

  • 7 days before payment is due

    • Will not be sent for Net 13 or shorter

  • On due date

    • Will not be sent for net 0

  • 7 days past due date

  • 14 days past due date

  • 21 days past due date

  • 30 days past due date

image.png

Things to know: 

  • Tabs currently does not support reminder settings to be amended on a customer level or invoice level

  • Additional reminders for any individual sent invoice can be sent from the invoice details page by clicking

image.png

Coming Soon: 

Tabs is currently looking into developing further functionality to support:

  • Custom Dunning

    • Custom language on reminders

    • Custom scheduling of reminders

  • Reminders greater than 30 days over due