Dunning Schedules

Dunning schedules let you control how often Tabs sends reminder emails for unpaid invoices. This helps you match your collections process to your customers and industry.

What you can customize

1. Number of reminders

Choose how many reminders you want sent for each overdue invoice.

You can also enable Repeat indefinitely to continue sending reminders until the invoice is paid or suppressed.

2. Frequency between reminders

Set how many days Tabs should wait between each reminder.

Each reminder step can have its own interval.

Example use cases

• Industries with unpredictable cash flow may prefer slower intervals over a longer period of time

• SaaS companies may want ongoing reminders until payment is resolved

How to change your dunning schedule

1. Go to Settings → Dunning Schedule

2. Add or remove reminder steps

   1. Before-due sends reminders X days prior to the due date

   2. After-due sends reminds X days after the due date

3. For a recurring reminder until payment et the number of days after the last step. Only one recurring reminder can be active

4. Save your schedule

Tabs will automatically use your schedule while respecting any customer or invoice-level suppression settings.