# Tabs Knowledge Center ## Billing - [Terminate Billing Terms (BTs)](https://help.tabs.com/articles/9599774941-terminate-billing-terms-bts) - [Why does my invoice show a single date instead of a service period?](https://help.tabs.com/articles/5662024922-why-does-my-invoice-show-a-single-date-instead-of-a-service-period) - [Installing the Tabs Support App](https://help.tabs.com/articles/9628752740-install-the-tabs-support-app) ### Dunning - [How frequently are invoice reminders sent out?](https://help.tabs.com/articles/7255306855-how-frequently-are-invoice-reminders-sent-out) - [Dunning schedule](https://help.tabs.com/articles/4447978838-dunning-schedule) ### Invoicing - [How do I void an invoice?](https://help.tabs.com/articles/6367141145-how-do-i-void-an-invoice) - [Why am I seeing old invoices?](https://help.tabs.com/articles/6616024803-why-am-i-seeing-old-invoices) - [How can I stay on track with my invoicing?](https://help.tabs.com/articles/6434419558-how-can-i-stay-on-track-with-my-invoicing) - [How do I edit an invoice that has already been sent?](https://help.tabs.com/articles/9548474159-how-do-i-edit-an-invoice-that-has-already-been-sent) - [How does invoicing work in Tabs?](https://help.tabs.com/articles/3982293259-how-does-invoicing-work-in-tabs) - [How do I send an invoice?](https://help.tabs.com/articles/7545561447-how-do-i-send-an-invoice) - [How do I attach documents to invoices?](https://help.tabs.com/articles/4082169857-how-to-attach-documents-to-invoices) - [How does the “Sent Off Tabs” feature work for invoices that were created before using Tabs?](https://help.tabs.com/articles/9650063847-how-does-the-sent-off-tabs-feature-work-for-invoices-that-were-created-before-using-tabs) - [What if I need to make changes to a draft or scheduled invoice?](https://help.tabs.com/articles/5630559719-what-if-i-need-to-make-changes-to-a-draft-or-scheduled-invoice) - [Can I void invoices from closed accounting periods?](https://help.tabs.com/articles/4333320302-can-i-void-invoices-from-closed-accounting-periods) - [Can I void an invoice if a payment has already been received?](https://help.tabs.com/articles/7250487383-can-i-void-an-invoice-if-a-payment-has-already-been-received) - [Why do I need to select a reason when voiding an invoice?](https://help.tabs.com/articles/3653176499-why-do-i-need-to-select-a-reason-when-voiding-an-invoice) - [What happens to my revenue if I void an invoice now?](https://help.tabs.com/articles/7747209897-what-happens-to-my-revenue-if-i-void-an-invoice-now) - [Will the “Sent Off Tabs” feature affect historical revenue data?](https://help.tabs.com/articles/7955154337-will-the-sent-off-tabs-feature-affect-historical-revenue-data) - [How does the “Sent Off Tabs” status impact mid-contract customers?](https://help.tabs.com/articles/5723125016-how-does-the-sent-off-tabs-status-impact-mid-contract-customers) - [How to delete duplicate invoices in Tabs](https://help.tabs.com/articles/8936550961-how-to-delete-duplicate-invoices-in-tabs) - [Guidelines for Reopening Accounting Periods in Tabs](https://help.tabs.com/articles/8256646404-accounting-periods-guidelines) - [Understanding Invoice Statuses on Tabs](https://help.tabs.com/articles/9406645666-understanding-invoice-status-paid-vs-done) - [How Do I Add My Company Logo to Invoices?](https://help.tabs.com/articles/4666050426-how-do-i-add-my-company-logo-to-invoices) - [Custom Email Domain Setup ](https://help.tabs.com/articles/5469862785-custom-email-domain-setup) - [Settings Overview](https://help.tabs.com/articles/2923815123-settings-overview) - [Roles and Permissions in Tabs](https://help.tabs.com/articles/6009073385-roles-and-permissions-in-tabs) - [How to Set Net Terms for a Customer](https://help.tabs.com/articles/6440456994-how-to-set-payment-terms-for-a-customer) - [Invoice Email Event Tracking](https://help.tabs.com/articles/9523745153-invoice-email-event-tracking) - [Understanding Your Invoice PDF](https://help.tabs.com/articles/2505408294-understanding-your-invoice-pdf) - [Resolve invoices showing bank fees as a balance due](https://help.tabs.com/articles/3731758912-credit-card-fees-showing-as-unpaid-invoices) - [How to push revenue journal entries to ERP](https://help.tabs.com/articles/1006972281-how-to-push-revenue-journal-entries-to-quickbooks-online) - [Bill to Merchant: What it is and when to use it](https://help.tabs.com/articles/6532508243-bill-to-merchant-what-it-is-and-when-to-use-it) - [Sample Invoice](https://help.tabs.com/articles/4877731322-sample-invoice) - [Processing Refunds After Payment in Tabs](https://help.tabs.com/articles/8692376261-processing-refunds-after-payment-in-tabs) - [How to bulk delete Invoices](https://help.tabs.com/articles/7764529712-how-to-bulk-delete-invoices) - [Billing terms in Tabs](https://help.tabs.com/articles/5082917631-billing-terms-in-tabs) - [Set up a product billing schedule in Tabs](https://help.tabs.com/articles/1392779828-set-up-a-product-billing-schedule-in-tabs) ### Usage - [How is usage data computed?](https://help.tabs.com/articles/2609043773-how-is-usage-data-computed) - [How do I upload a usage file?](https://help.tabs.com/articles/3558433818-how-do-i-upload-a-usage-file) - [How do I manage event types?](https://help.tabs.com/articles/6629618365-how-do-i-manage-event-types) - [How do I use the Events page?](https://help.tabs.com/articles/3605599694-how-to-use-the-events-page) - [How do I see which events are associated with an invoice?](https://help.tabs.com/articles/3808126910-how-do-i-see-which-events-are-associated-with-an-invoice) - [Upload shows "Processing" status even when processing completes successfully](https://help.tabs.com/articles/2154128444-upload-shows-failed-status-even-when-processing-completes-successfully) - [Usage Events API Migration Guide](https://help.tabs.com/articles/6870337344-usage-events-api-migration-guide) ## Collections & Payments - [How does Tabs handle Collections & Receivables? ](https://help.tabs.com/articles/2855621131-how-does-tabs-handle-collections-receivables) - [Collections Agent: Inbound Email Handling](https://help.tabs.com/articles/8824487001-collections-agent-inbound-email-handling) ### Cash Application - [How do I remove a payment?](https://help.tabs.com/articles/8135840210-how-do-i-delete-a-payment) - [Can I charge a Credit Card Fee to customers?](https://help.tabs.com/articles/3875725035-can-i-charge-a-credit-card-fee-to-customers) - [How do I mark an invoice as paid?](https://help.tabs.com/articles/2333583523-how-to-mark-invoices-as-paid-in-tabs) - [How does Cash Application work in Tabs?](https://help.tabs.com/articles/4547228406-how-does-cash-application-work-in-tabs) - [Payments applied to multiple invoices in NetSuite](https://help.tabs.com/articles/7317585151-payments-applied-to-multiple-invoices-in-netsuite) - [Cash Application FAQ's](https://help.tabs.com/articles/4005380332-cash-application-faq-s) #### Credit Memo - [Crediting Customers in Tabs](https://help.tabs.com/articles/1599239762-customer-level-credit-memos-in-tabs) - [Create and Apply Later Credit Memo](https://help.tabs.com/articles/3079786350-creating-and-applying-credit-memos-later-in-tabs) - [Managing Credit Memos in Tabs](https://help.tabs.com/articles/3463683998-article-2-managing-credit-memos-in-tabs) - [Creating Credit Memos in Tabs](https://help.tabs.com/articles/7101794574-creating-and-managing-credit-memos-in-tabs) - [Auto-Apply Credits on Invoice Send](https://help.tabs.com/articles/1826170464-auto-apply-credits-on-invoice-send) #### Auto-Charge - [How do I set up Autocharge?](https://help.tabs.com/articles/3261650147-how-to-setup-autocharge) - [How do Auto-charge Retries work?](https://help.tabs.com/articles/8582936248-how-do-auto-charge-retries-work) ### Payments - [How do I mark an invoice as paid?](https://help.tabs.com/articles/3614202419-how-do-i-mark-an-invoice-as-paid) - [What payment methods are shown on an invoice?](https://help.tabs.com/articles/8515302020-what-payment-methods-are-shown-on-an-invoice) - [FAQs: ACH Credit ](https://help.tabs.com/articles/5266665348-faqs-ach-credit) - [How Customers Can Access and Pay Invoices](https://help.tabs.com/articles/6041147147-how-customers-can-access-and-pay-invoices) - [Payments assistant](https://help.tabs.com/articles/4321667994-payments-assistant) - [Why can't I connect my Stripe account to Tabs ("ineligible")?](https://help.tabs.com/articles/1888408917-why-can-t-i-connect-my-stripe-account-to-tabs-ineligible) - [How long does it take for a payment to be reflected in Tabs?](https://help.tabs.com/articles/3223294647-how-long-does-it-take-for-payments-to-be-reflected-in-tabs) - [How to Manually Create Invoices in Tabs](https://help.tabs.com/articles/8948854485-how-to-create-additional-billing-periods-when-initial-schedule-has-been-sent-paid) - [How to Change Merchant Billing Email Address on Invoices](https://help.tabs.com/articles/1172956703-how-to-change-your-billing-email-address) - [How to Manage Recording Payments Without Bank Transactions](https://help.tabs.com/articles/4006373826-how-to-manage-invoice-status-voiding-and-recording-payments) - [Plaid <> JP Morgan Chase integration may become periodically disconnected](https://help.tabs.com/articles/3339714170-plaid-jp-morgan-chase-integration-may-become-periodically-disconnected) ## Contracts - [When will contracts be processed?](https://help.tabs.com/articles/1007457013-when-will-my-contracts-be-processed) - [How does Tabs capture contract data?](https://help.tabs.com/articles/7802151133-how-does-tabs-capture-contract-data) - [Best Practices for Contract Structure](https://help.tabs.com/articles/4245969520-best-practices-for-contract-structure) - [ Contract Ingest Feature Requirements and Guidelines](https://help.tabs.com/articles/7624498212-contract-ingest-feature-requirements-and-guidelines) - [Contract Agent FAQs](https://help.tabs.com/articles/3249067801-contract-agent-faqs) - [Contract Agent Calibration](https://help.tabs.com/articles/9116405377-getting-started-with-calibration) - [Terminate Commitment](https://help.tabs.com/articles/9556148073-terminate-commitment) - [Uploading Contracts to Tabs via API](https://help.tabs.com/articles/9212756053-uploading-contracts-to-tabs-via-api) - [Exporting Contract PDFs for a Merchant](https://help.tabs.com/articles/3207699750-exporting-contract-pdfs-for-a-merchant) ## Customers - [How can I edit customer business information?](https://help.tabs.com/articles/3821830256-how-can-i-edit-customer-business-information) - [What are Products in Tabs?](https://help.tabs.com/articles/6116854135-what-are-products-in-tabs) - [How do I add a new product?](https://help.tabs.com/articles/5411002172-how-do-i-add-a-new-product) - [How does the Billing Schedule work?](https://help.tabs.com/articles/3553765293-how-does-the-billing-schedule-work) - [How does the revenue schedule work?](https://help.tabs.com/articles/6294612908-how-does-the-revenue-schedule-work) - [How do I tell my customers billing is switching to Tabs?](https://help.tabs.com/articles/6665068859-how-do-i-tell-my-customers-billing-is-switching-to-tabs) - [How to Create Sub-Customers in Tabs](https://help.tabs.com/articles/9163599225-how-to-create-sub-customers-for-multiple-business-locations) - [How to transfer documents between customers](https://help.tabs.com/articles/9342603033-how-to-merge-customers-and-transfer-documents-between-them) - [How do I delete a product?](https://help.tabs.com/articles/8908256245-how-do-i-delete-a-product) - [How do I delete a contract?](https://help.tabs.com/articles/2023498067-how-do-i-delete-a-contract) - [Confirm Customer](https://help.tabs.com/articles/5392712751-confirm-customer) - [Customer Export in Tabs: How to and Fields Exported](https://help.tabs.com/articles/7301822719-customer-export-in-tabs-fields-and-how-to-use-them) ## Integrations - [How do I integrate documents into Tabs?](https://help.tabs.com/articles/7750870108-how-do-i-integrate-documents-into-tabs) - [Resolving Missing Integration Items for Products](https://help.tabs.com/articles/5394003452-resolving-missing-integration-items-for-products) - [Setting up Docusign](https://help.tabs.com/articles/4463457371-setting-up-docusign) - [Setting up Pandadoc](https://help.tabs.com/articles/8913129497-setting-up-pandadoc) - [Does Tabs offer Quoting/CPQ functionality?](https://help.tabs.com/articles/8670696254-does-tabs-offer-quoting-cpq-functionality) - [Add Tabs as an external organization to Teams](https://help.tabs.com/articles/6322846864-configure-cross-tenant-access-settings-in-microsoft-entra-external-id) - [API Call Limits](https://help.tabs.com/articles/3903930817-api-call-limits) - [Seat-Based Billing in Tabs](https://help.tabs.com/articles/8256508596-seat-based-billing-in-tabs) - [Setting up NetSuite for Cash Application in Tabs](https://help.tabs.com/articles/3047757969-setting-up-netsuite-for-cash-application-in-tabs) - [Turning off Auto-Matching in QuickBooks Online](https://help.tabs.com/articles/7216430218-turning-off-auto-matching-in-quickbooks-online) - [Recording a payment on an invoice](https://help.tabs.com/articles/8319151288-recording-a-payment-on-an-invoice) - [Connecting Plaid](https://help.tabs.com/articles/3746901768-connecting-plaid) - [Journal entries in Close management](https://help.tabs.com/articles/7240758825-journal-entries-in-close-management) ### CRM Integration - [CRM Sync and Mapping Rules](https://help.tabs.com/articles/7503110597-crm-sync-and-mapping-rules-knowledge-center) #### Salesforce - [How do I integrate with Salesforce?](https://help.tabs.com/articles/6773357066-how-do-i-integrate-with-salesforce) - [What do I need to do before I integrate with Salesforce?](https://help.tabs.com/articles/6961600903-what-do-i-need-to-do-before-i-integrate-with-salesforce) - [Salesforce Configuration Guide](https://help.tabs.com/articles/7678236146-salesforce-configuration-guide) #### HubSpot - [What do I need to do before I integrate with HubSpot?](https://help.tabs.com/articles/4372215642-what-do-i-need-to-do-before-i-integrate-with-hubspot) - [How do I integrate with HubSpot?](https://help.tabs.com/articles/8621570363-how-do-i-integrate-with-hubspot) - [What are the field mappings between Tabs and Hubspot?](https://help.tabs.com/articles/6984507100-what-are-the-field-mappings-between-tabs-and-hubspot) - [HubSpot Configuration Guide](https://help.tabs.com/articles/7045997688-hubspot-configuration-guide) ### Tax - [How do I set up a sales tax item in my ERP?](https://help.tabs.com/articles/4812993466-how-do-i-set-up-a-sales-tax-item-in-my-erp) #### Sphere - [How to Connect Sphere Tax to Tabs](https://help.tabs.com/articles/6805388612-how-to-connect-sphere-tax-to-tabs) - [How the Tabs <> Sphere Integration Works](https://help.tabs.com/articles/4430576142-how-the-tabs-sphere-integration-works) - [Sphere Tax Integration Troubleshooting](https://help.tabs.com/articles/8889126630-sphere-tax-integration-troubleshooting) #### Anrok - [How do I integrate Anrok with Tabs?](https://help.tabs.com/articles/9897501081-how-to-obtain-api-credentials-in-anrok) - [How do I map product IDs in Anrok to items in Tabs?](https://help.tabs.com/articles/8914842145-how-do-i-map-product-ids-in-anrok-to-items-in-tabs) - [How does Tabs integrate with Anrok? QBO](https://help.tabs.com/articles/8227221016-how-does-tabs-integrate-with-anrok-qbo) #### Avalara - [How do I integrate Avalara with Tabs?](https://help.tabs.com/articles/5672238313-how-do-i-integrate-avalara-with-tabs) - [How do I map tax codes in Avalara to items in Tabs?](https://help.tabs.com/articles/5032777974-how-do-i-find-tax-codes-in-avalara) - [How does Tabs integrate with Avalara? QBO and NetSuite ](https://help.tabs.com/articles/5410193582-how-does-tabs-integrate-with-avalara-qbo-and-netsuite) ### ERP - [How do I connect my General Ledger?](https://help.tabs.com/articles/5611380274-how-do-i-connect-my-general-ledger) - [What info will be shared with my General Ledger?](https://help.tabs.com/articles/2780916186-what-info-will-be-sent-to-my-general-ledger) - [What's the ERP invoice ID character limit?](https://help.tabs.com/articles/3215011566-what-s-the-erp-invoice-id-character-limit) - [How a Customer can Update Credit Card Information](https://help.tabs.com/articles/8816958817-how-to-update-credit-card-information) - [How to Update a Customer's Billing Address](https://help.tabs.com/articles/8297112008-how-to-update-a-customer-s-billing-address) - [How to Edit Customer Billing Information](https://help.tabs.com/articles/5559326253-how-to-edit-customer-billing-information) - [Using the Transactions Page](https://help.tabs.com/articles/2010626712-using-the-transactions-page) - [Uploading Bank Transactions](https://help.tabs.com/articles/6693947994-uploading-bank-transactions) - [“Missing in ERP” Badge & Push to ERP](https://help.tabs.com/articles/9699161015-missing-in-erp-badge-push-to-erp) - [How Often Does Tabs Sync with Your ERP?](https://help.tabs.com/articles/7768747587-how-often-does-tabs-sync-with-your-erp) #### Rillet - [How the Tabs <> Rillet Integration Works](https://help.tabs.com/articles/9020502940-how-the-tabs-rillet-integration-works) - [How to Connect Rillet to Tabs](https://help.tabs.com/articles/4052812956-how-to-connect-rillet-to-tabs) #### QuickBooks Online - [Why didn't my $0 invoice push to QBO?](https://help.tabs.com/articles/9012102651-why-didn-t-my-0-invoice-push-to-qbo) - [An invoice sent successfully, but did not push to QBO](https://help.tabs.com/articles/4741374816-an-invoice-sent-successfully-but-did-not-push-to-qbo) - [How the Tabs <> QuickBooks Online Integration Works](https://help.tabs.com/articles/1377476274-how-does-tabs-integrate-with-quickbooks-online-qbo) - [How to Create an Invoice Line Item Credit in QBO](https://help.tabs.com/articles/9294400379-how-to-create-a-credit-note-for-an-invoice) - [Understanding discrepancies between Tabs billing reports and QuickBooks Online](https://help.tabs.com/articles/1334619462-understanding-discrepancies-between-tabs-billing-reports-and-quickbooks-online) - [Intuit Enterprise Suite (IES)](https://help.tabs.com/articles/6250187956-intuit-enterprise-suite-ies) #### NetSuite - [How the Tabs <> NetSuite Integration Works](https://help.tabs.com/articles/7183651429-tabs-netsuite-integration) - [How to Connect NetSuite to Tabs](https://help.tabs.com/articles/1825449845-how-to-connect-netsuite-to-tabs) #### Sage - [Sage User Configuration Guide](https://help.tabs.com/articles/1499226248-sage-user-configuration-guide) - [How the Tabs <> Sage Integration Works](https://help.tabs.com/articles/7771096801-tabs-sage-intacct-integration) ### MCP - [Tabs MCP Connector — Setup & Usage Guide](https://help.tabs.com/articles/7814512087-tabs-mcp-connector-setup-usage-guide) ### Slack - [What do I get from the Tabs / Slack integration?](https://help.tabs.com/articles/5425063200-what-do-i-get-from-the-tabs-slack-integration) ### Stripe - [How does Tabs integrate with Stripe?](https://help.tabs.com/articles/2533197099-how-does-tabs-integrate-with-stripe) - [Configuring Stripe Auto-Payout](https://help.tabs.com/articles/2857432738-configuring-stripe-auto-payout) ## Reporting - [How is Cash Forecasting computed?](https://help.tabs.com/articles/4606175535-how-is-cash-forecasting-computed) - [How to utilize the Aging report](https://help.tabs.com/articles/3180759957-how-to-utilize-the-aging-report) - [How to utilize the Average Days to Pay report](https://help.tabs.com/articles/1415379039-how-to-utilize-the-average-days-to-pay-report) - [How Tabs handles Renewals report](https://help.tabs.com/articles/5456891709-how-tabs-handles-renewals-report) - [How to Request Tabs Security Documentation](https://help.tabs.com/articles/8467547837-how-to-request-tabs-security-documentation) ## Revenue - [How to change or correct customer names on invoices and contracts](https://help.tabs.com/articles/5957397724-how-to-change-or-correct-customer-names-on-invoices-and-contracts) - [How to separate invoice line items that are on the same invoice / How to combine invoice line items on separate invoices?](https://help.tabs.com/articles/7419169289-how-to-create-separate-invoices-for-products-with-same-due-terms) - [How to Add a Custom Field to a Customer / Invoice](https://help.tabs.com/articles/3174525162-how-to-add-an-ein-or-custom-field-to-customer-information) - [How to Cancel Future Invoices for a Customer / How to Churn a Customer](https://help.tabs.com/articles/6994321713-how-to-cancel-future-invoices-for-a-customer) - [Accepting Foreign Currency Payments in Tabs](https://help.tabs.com/articles/7070078529-accepting-foreign-currency-payments-in-tabs) - [How to edit a Sent Invoice?](https://help.tabs.com/articles/1149530326-how-to-edit-the-billing-address-on-a-sent-invoice) - [How to Add Revenue Categories](https://help.tabs.com/articles/3100676986-how-to-add-revenue-categories) ### Revenue Recognition - [How Tabs Maps Revenue Accounts in NetSuite (NS)](https://help.tabs.com/articles/2101220435-how-tabs-maps-revenue-accounts-in-netsuite-ns) - [How Tabs Maps Revenue Accounts in QuickBooks Online (QBO)](https://help.tabs.com/articles/5602766464-how-tabs-maps-revenue-accounts-in-quickbooks-online-qbo) - [Does Tabs support usage-based revenue recognition?](https://help.tabs.com/articles/6820787824-does-tabs-support-usage-based-revenue-recognition) - [Where can I see Unbilled/Accrued Revenue in Tabs?](https://help.tabs.com/articles/6977163563-where-can-i-see-unbilled-accrued-revenue-in-tabs) - [Where can I see Deferred Revenue in Tabs?](https://help.tabs.com/articles/9385006914-where-can-i-see-deferred-revenue-in-tabs) - [How does Revenue Recognition work in Tabs?](https://help.tabs.com/articles/8116274494-how-does-revenue-recognition-work-in-tabs) - [How is Revenue calculated?](https://help.tabs.com/articles/5392348159-how-is-revenue-calculated) - [Performance Obligation](https://help.tabs.com/articles/3513205169-performance-obligation) - [Why invoices fail to sync to QuickBooks due to revenue recognition settings](https://help.tabs.com/articles/6230396677-why-invoices-fail-to-sync-to-quickbooks-due-to-revenue-recognition-settings) ### ARR - [Enhanced ARR CSV Export](https://help.tabs.com/articles/4022896139-summary-introduction) - [Why is my ARR Waterfall reporting showing no data / blank?](https://help.tabs.com/articles/8262130249-why-is-my-arr-waterfall-reporting-showing-no-data-blank) - [Tabs Live & Configurable ARR](https://help.tabs.com/articles/1435695326-tabs-live-configurable-arr) ## Product Catalog - [How the Product Catalog Works](https://help.tabs.com/articles/3071971051-how-the-product-catalog-works) - [How to Update the Product Catalog](https://help.tabs.com/articles/8443639592-how-to-update-the-product-catalog) - [How the Product Catalog Works with Billing Terms](https://help.tabs.com/articles/6655433405-how-the-product-catalog-works-with-billing-terms) - [How Pricing Works in Tabs](https://help.tabs.com/articles/1530704960-how-pricing-works-in-tabs) - [What Format Should My Product Catalog Be In, and How Do I Get It From My CRM?](https://help.tabs.com/articles/5619501511-what-format-should-my-product-catalog-be-in-and-how-do-i-get-it-from-my-crm) - [How Automated SSP Works](https://help.tabs.com/articles/8414296771-how-automated-ssp-works) - [How can users sign into Tabs?](https://help.tabs.com/articles/7309170352-how-can-users-sign-into-tabs) - ["This site can't be reached" error when attempting to log in](https://help.tabs.com/articles/9521461060-this-site-can-t-be-reached-error-when-attempting-to-log-in) - [What to Do If the Tabs UI Feels Slow](https://help.tabs.com/articles/2225835765-what-to-do-if-the-tabs-ui-feels-slow) - [How to Capture and Submit a HAR File for Troubleshooting](https://help.tabs.com/articles/6622861605-how-to-capture-and-submit-a-har-file-for-troubleshooting)